Share this job post:      

Restaurant Jobs by Schedulefly


Team Members / Shift Leads

Jamba Juice Soscol
San Francisco CA

Jamba Juice is famous for its great tasting smoothies and juices, and is looking for energetic people in multiple locations to join its growing North Bay team. We're a team that thrives on healthy energy and believes in delivering a smile with every smoothie. We also actively support the personal and professional growth of our employees by offering competitive starting salaries and opportunities for advancement. So whether you're looking for a rewarding start to a fun career, or simply a flexible part-time job in a great work environment, we'd love to meet you!

Job Responsibilities:

Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer

Essential Functions include:

General
• Deliver the ultimate customer service experience and impressions of the Jamba brand
• Able to clearly and concisely communicate product knowledge and information to all customers
• Responsible for customer product and service standards
• Foster an environment of team work
• Maintain exceptional customer service metric scores
• Communicates clearly, concisely and accurately in order to ensure effective shift operations.
• Follow all company operations policies and procedures

Customer Service
• Responsible for delivering an exceptional customer in store experience
• Execute customer service standards
• Greet and thank every customer with a smile and eye contact
• Recommend appropriate product to meet customer's needs
• Enhance customer experience through engagement and sampling

Operations
• Execute quality store operations
• Clean blenders, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Stocking of all supplies
• Respond to directions in an accurate and timely manner
• Adhere to all Jamba food, safety and security guidelines while respecting Jamba property
• Master station operations of the store.
• Successfully complete the Jamba store and company policy trainings

Business Management
• Provide a healthy consistent product
• Consistently make and serve all Jamba products to specifications
• Follows health, safety and sanitation guidelines for all products
• Executes proper portion control with all ingredients
• Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies
Additional Info

• Must be 16 years of age
• Computer skills including some Microsoft software and register skills
• Must be able to lift 30-40 lbs. regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° Jamba Juice is famous for its great tasting smoothies and juices, and is looking for energetic people in multiple locations to join its growing North Bay team. We're a team that thrives oF

JAMBA JUICE is now hiring EXPERIENCED SHIFT LEADS!

Job Responsibilities:

A Shift Lead is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of Assistant General Manager and/or General Manager. Shift leads typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jamba Juice policies, procedures and legal requirements.

Essential Responsibilities and Skills:
• Lead and manage shifts while acting as manager in charge of store. Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicates clearly, concisely and accurately in order to ensure effective shift operations. Execute Jamba’s customer service standards at or beyond acceptable level. Clearly communicate with customers and team regarding Jamba’s products and brand.
• Coach, counsel and direct team members. Lead team in execution of Jamba standards through BOOST. Train new team members as required. Provide input to general manager and asst. general manager on team member performance issues.
• Shift readiness. Evaluate staffing and food pars to ensure proper financial accountability during each shift.
• Open and/or close store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store.
• Working the line. Perform all tasks related to Jamba operational standards. Be able to effectively work and act as a role model at each station in the store.
• Accountable for the customer engagement experience on the shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Coordinate and participate off site program customer visits and deliveries.
• Participate in the interviewing and hiring process for new team members.
• Ensure proper financial accountability during each shift. Hand off shift to next manager in charge or ensure the store is closed properly for next day’s opening manager.
• Perform all cash handing requirements of a manager in charge including close-outs, safe accountability and cash drops. Conduct inventories and process orders as required.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decision.
• Motivation. Creates an environment in which Team Members want to do their best. Invites input from each Team Member and shares ownership and visibility.
• Communication skills/coaching and counseling mindset. Actively listens.


Additional Info

Minimum Age
18+ years old

Additional Requirements:

• Previous Shift Lead experience preferred
• Continuing food/retail service experience
• Availability to work minimum 20-25 hours per week, including nights and weekends
• Background and/or interest in nutrition is highly desirable
• Computer skills including some Microsoft software and register skills
• Able to lift 30-40 pounds regularly throughout a four to eight hour shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
• Embodies Jamba culture & values – will make a good representative to the Jamba Brand (i.e. energy, fun, self-starter)

Jamba Juice is proud to be an Equal Opportunity Employer.

This job was posted 3/15/2017

View all Jamba Juice Soscol Jobs








Jamba Juice Soscol uses Schedulefly for web-based restaurant employee scheduling, communication and job posting.

Terms and Conditions | Privacy Policy

copyright ©2007-2017 Schedulefly, Inc. All rights reserved.