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Gnome Games Green Bay - Game Advisor and Game Product Line Champion

Gnome Games
Green Bay WI

PLEASE NOTE: Your application will be considered for all open positions within the Green Bay locations only.

Please include 3 professional references with contact information and include the last game you played for fun in your application. Incomplete applications will not be considered.

Product Line Champion (Shift Leader) - will assist the store management team in supervising all store activities as well as providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, or return. Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance. Product line champions will also run organized play events, be responsible for accurate and complete record keeping, reporting and customer service experience during these events.

Game Advisor (Sales Associate) – provide outstanding customer service experience for all of our customers. Working under direct supervision, this position ensures customers are greeted on the sales floor, assisted through their game selection process. Game Advisors also share product knowledge with customers, ensures products are easy to see and buy, processes customer transactions, and provides a clean, organized store environment in which to shop. The principal business outcome for this role is higher levels of overall store performance and customer satisfaction. Game Advisors will also assist with organized play events in the stores.

JOB REQUIREMENTS

Qualified Product Line Champion (Shift Leader) candidates will possess the following:

High School diploma or GED.
Must be at least 18 years old.
Retail sales and /or management experience preferred.
Specific tabletop, miniature gaming or CCG game knowledge and experience preferred.

Qualified Game Advisor (Sales Associate) candidates will possess the following:

High School diploma.
Must be at least 18 years old.
Retail experience preferred.
Tabletop game knowledge preferred, but not required.

A willingness to learn and the ability to retain and utilize training for continued self improvement is required for all Gnome Games positions.

All positions require evening and weekend hours.



This job was posted 7/21/2017

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