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Hiring for Lead Position

SSA-Riverbanks Zoo
Riverbanks Zoo and Garden

Part-time (15–40 hours weekly depending on season)
Posted: 7/27/17

Description:
Service Systems Associates at Riverbanks Zoo & Garden is now hiring outgoing, customer service oriented individuals. The Leads report to the Food and Beverage Operations Manager and Assistant Managers. Position is part-time and include day, evening, and weekend hours. Scheduling is flexible within limits.

Duties and Responsibilities:

? Uphold the highest level of customer service.
? Maintain a friendly and approachable attitude towards guests and staff.
? Maintain a professional appearance and mannerism.
? Assist with opening and closing of park and garden.
? Ability to perform physical activities such as lifting 25–50 lbs, balancing, walking, and handling of delicate materials.
? Maintain knowledge of policies and procedures.
? Pay close attention to detail.
? Maintain sense of urgency when in the park
? Maintain back of the house, front of the house and side work duties for overall productivity.
? Seek council from management when needed.
? Maintain clear and open communication between all staff members
? Work well within a team and independently.
? Must be able to take initiative
? Ability to work well under pressure.
? Follow Health and Safety practices at all times.
? Ability to instruct, teach, and motivate
? Ability to multi-task and accomplish several tasks in one day
? Some understanding of fiscal responsibility
? Understands food safety rules
? Understands Merchandising
? Able to handle constructive feedback and will work hard to learn
? Complete all other duties as assigned.

Requirements:
? Worked with SSA for a minimum of 4 months
? A positive and professional attitude and appearance
? Customer Service or waiter experience.

Please submit a cover letter and resume to Cveta Chydzinski, Food and Beverage Operations Manager, at cvetapicarova@kmssa.com. If we determine that your experience and skills match the needs for this opening we will contact you directly.

This job was posted 7/27/2017

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