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Food Runner / Server Assistant

Dandelion Market
Charlotte NC

Dandelion Market is a high profile, independent Uptown restaurant and pub. We are currently looking for server assistants to join our team!

As a server assistant, you fulfill primary functions in the restaurant and assist servers to ensure the best service possible for guests. Smiles are a part of the uniform and we expect all staff to be helpful, welcoming, and pleasant.

The primary job function is to clean and reset tables in the dining room, and communicate which tables are available to the host stand. Tables should be reset within 3 minutes of guests leaving

Responsibilities also involve helping servers with the following running sidework:

- Help run food
- Clear dirty plates as needed from tables (pre-bussing tables)
- Replenish clean plates and silverware for tables as needed
- Help bring bus tubs and dishes downstairs
- Fill water bottles
- Get ice
- Communicate with the dishwasher to ensure silverware is washed before it is needed
- Roll silverware
- Help with loading and unloading the glass dishwasher
- Assist with making espresso drinks
- Help keep server line stocked with plates, ramekins, etc.
- Help expo/food runner with taking out trash
- Help keep the restrooms clean and restocked

It is not the SA's job to take food orders or drink orders. However, if a guest asks for something, then please take their request and let the servers know. It is important that the experience of the guest is put first without confusing them with multiple people waiting on them.

Who are we looking for? The right candidate understands that the guest is our reason for being here. He or she thrives in a high-volume, fast-paced, upscale casual setting, but also possesses the following qualifications:
- Optimistic, upbeat, and outgoing personalities with a great smile
- Self-starters always looking for ways to improve the guest’s experience
- Team players willing to help out a teammate whenever necessary
- Excellent written and verbal communicators
- Well organized with strong attention to detail
- Ability to multi-task, problem solve, and adapt quickly to the constantly changing situations in a restaurant
- Must be at least 18 years old
- Must be able to stand on your feet for extended periods of time
- Must be able to walk up and down stairs throughout the shift

We offer competitive pay and flexible schedules! If you want to make money and a difference while working with a great team, send us a resume! We look forward to meeting you!

This job was posted 8/22/2017

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