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Assistant Retail Operations Manager

SSA-Riverbanks Zoo
Columbia SC

The Assistant Retail Operations Manager is responsible for partnering with the Retail Operations Manager to ensure the successful operation of the Gift Shop & other locations within the Riverbanks Zoo.
These responisbilities fall solely on the Assistant ROM when the ROM is not present. Training, Development, Recruiting, Hiring, and Coaching are essential duties in addition to all Merchandising and Retail responsibilities. The AROM will be a role model for excellence in guest service and execute SSA and RBZ standards for Guest Experience at all times. Maintaining and building strong relationship with our Client (RBZ) is critical to the operation and the roles of AROM.

•Minimum of 3 (three) years management of multi-million dollar retail operation
•Should have 4 (four) years or more total retail management experience
•Experience in managing over 30 employees at one time is required
•Must have retail point-of-sale operating system experience as well as other related computer experience such as Excel, Word, and Power Point
•Store financial analysis and budget creation and review is required
•Experience in providing customer service training classes
•Hiring, training and staff development experience required
•Must have flexible availability – seven days a week – early mornings and late nights are possible
•Holiday’s, weekends, and other times will be required
•Experience in working with all levels of management and clients

This job was posted 5/24/2017

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