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Server/Bartender

Wingman Birdz + Brewz
Walla Walla WA

Reports To
Assistant Manager

Job Summary
Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests. Each bartender’s primary objective is to show our guests such a marvelous time, they will want to return.

Activities & Responsibilities
Primary
o Promote, work, and act in a manner consistent with the mission of Wingman – No one leaves hungry or unhappy.
o Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
o Takes tables in dining area as assigned and helps with server duties – sometimes will be scheduled to be a server.
o Accept guest payment, process credit card charges, and make change if necessary.
o Check identification of guests to verify age requirements for purchase of alcohol.
o Clean and sterilize glasses, utensils, and bar equipment.
o Balance cash receipts.
o Record drink orders accurately and immediately after having received them into the register system.
o Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking or ordering taxis or other transportation for intoxicated guests.
o Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
o Present drink menus, make recommendations, and answer questions regarding beverages.
o Take beverage orders from serving staff or directly from guests seated at the bar.
o Clean bars, work areas, and tables.
o Reset tables in bar area.
o Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
o Offer foodservice to guests at the bar.
o Slice and pit fruit, and prepare other garnishes for drinks.
o Ask guests who become loud and obnoxious to leave, or physically remove them.
o Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.
o Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
o Recognize and learn the names of regular guests
o Assist the restocking and replenishment of bar inventory and supplies.
o Report all equipment problems and bar maintenance issues to the restaurant manager.
o Attend all scheduled employee meetings and offers suggestions for improvement.
o Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental
o Plan, organize, and control the operations of a restaurant bar.
o Order or requisition liquors and supplies.
o Supervise the work of bar staff and other bartenders.
o Plan bar menus and new drinks with recipes
o Prepare appetizers such as pickles, cheese, and cold meats.
o Create drink recipes.
o Provide guests with information about local areas, including giving directions.

Tools & Technology (examples in parentheses)
o Revel Systems POS
o ScheduleFly – schedules and releasing shifts
o TapHunter to see updated tap and drink lists
o Rockbot to control music
o Dish Network for televisions

Minimum Qualifications
o Be 21 years of age or older
o Able to understand and speak using the predominant language(s) of guests
o Knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
o Excellent basic mathematical skills
o Able to handle money and operate a point-of-sale system
o Able to work in a standing position for long periods of time (up to 5 hours)
o Able to safely lift and easily maneuver trays of food and containers weighing up to 50 pounds
o Stamina to work 50 to 60 hours per week


This job was posted 3/26/2018

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